Please note that London Councils’ offices at 59½ Southwark Street, SE1 0AL will be formally closed from 5pm Friday 20 March until further notice. This measure has been taken to support efforts to stop the spread of coronavirus. Please be assured that London Councils’ work continues and you can use this website to find out more about our services and how to get in touch.
To get in touch with London Councils please call: 020 7934 9999
London Councils does not procure services via sales calls.
Freedom Pass
If you have any enquiries about the Freedom Pass please call the dedicated helpline on 0300 330 1433 or email [email protected]
Taxicard
To contact Taxicard call 0207 934 9791
We are currently providing a limited telephone service because of coronavirus. As this is a reduced service you may experience longer than usual wait times before you get through to a member of the team. You may prefer to use one of the alternative methods below.
Or email [email protected]
Or use the contact form
Accounts
To reach our accounts team dial 020 7934 9999, then follow the menu instructions
Grants
Telephone: 020 7934 9622
London Care Services
Telephone: 020 7934 9676
Email: [email protected]
London Lorry Control Scheme and HEB
Telephone: 020 7934 9697
Email: [email protected]
Media and Press
Telephone: 020 7934 9970
Email: [email protected]
Notify
Telephone: 020 7934 9810
Email: [email protected]
Room Bookings
Telephone: 020 7934 9966
Email: [email protected]
London Councils address
London Councils
59½ Southwark Street
London SE1 0AL
Undercover off-street cycle parking is available at 59½ Southwark Street. Please use the side delivery entrance. There is no car parking.
How to find us
Find your local council
We represent London’s 32 boroughs and the City of London. We make the case to government, the Mayor and others to get the best deal for Londoners and to ensure that our member authorities have the resources, freedoms and powers to do the best possible job for their residents and local businesses. If you have a specific question or complaint about council services in your area you should contact your local council. If you are unsure use the GOV.UK website to find your local council.
Complaints
London Councils has a simple three-stage complaints procedure which covers most of the services we provide. Read more about our complaints procedure.
Read more about our London Councils procedures under the Freedom of Information Act 2000.
Website
If you have any concerns about the website please contact us:[email protected]