Contact us

  • By London Councils

Please note that London Councils’ offices at 59½ Southwark Street, SE1 0AL will be formally closed from 5pm Friday 20 March until further notice. This measure has been taken to support efforts to stop the spread of coronavirus. Please be assured that London Councils’ work continues and you can use this website to find out more about our services and how to get in touch.

To get in touch with London Councils please call: 020 7934 9999

London Councils does not procure services via sales calls.


Freedom Pass

If you have any enquiries about the Freedom Pass please call the dedicated helpline on 0300 330 1433 or email [email protected]

Taxicard

To contact Taxicard call 0207 934 9791 

We are currently providing a limited telephone service because of coronavirus. As this is a reduced service you may experience longer than usual wait times before you get through to a member of the team. You may prefer to use one of the alternative methods below. 

Or email [email protected]

Or use the contact form 


Accounts

To reach our accounts team dial 020 7934 9999, then follow the menu instructions

Capital Ambition

Telephone: 020 7934 9999

Grants

Telephone: 020 7934 9622

London Care Services

Telephone: 020 7934 9676

Email: [email protected]

London Lorry Control Scheme and HEB

Telephone: 020 7934 9697

Email: [email protected]

Media and Press

Telephone: 020 7934 9970

Email: [email protected] 

Notify

Telephone: 020 7934 9810

Email: [email protected]

Room Bookings

Telephone: 020 7934 9966

Email: [email protected]


London Councils address

London Councils
59½ Southwark Street 
London SE1 0AL

Undercover off-street cycle parking is available at 59½ Southwark Street. Please use the side delivery entrance. There is no car parking.


How to find us


Find your local council

London Councils represents London’s 32 boroughs and the City of London. We are a cross-party organisation that works on behalf of all of our member authorities regardless of political persuasion. - See more at: http://www.londoncouncils.gov.uk/who-we-are/about-us#sthash.HPYEZYuB.dpuf

We represent London’s 32 boroughs and the City of London. We make the case to government, the Mayor and others to get the best deal for Londoners and to ensure that our member authorities have the resources, freedoms and powers to do the best possible job for their residents and local businesses. If you have a specific question or complaint about council services in your area you should contact your local council. If you are unsure use the GOV.UK website to find your local council.

London Councils represents London’s 32 boroughs and the City of London. We are a cross-party organisation that works on behalf of all of our member authorities regardless of political persuasion. - See more at: http://www.londoncouncils.gov.uk/who-we-are/about-us#sthash.HPYEZYuB.dpuf
London Councils represents London’s 32 boroughs and the City of London. We are a cross-party organisation that works on behalf of all of our member authorities regardless of political persuasion. - See more at: http://www.londoncouncils.gov.uk/who-we-are/about-us#sthash.HPYEZYuB.dpuf

Complaints

London Councils has a simple three-stage complaints procedure which covers most of the services we provide. Read more about our complaints procedure.

Read more about our London Councils procedures under the Freedom of Information Act 2000.


Website

If you have any concerns about the website please contact us:[email protected]