Parking regulations need to be enforced, but to be enforced the authority must ensure that they are right and they must be properly indicated.
Civil Enforcement Officers (CEOs) must be readily identifiable and must wear an easily recognisable uniform. They need to be trained and equipped to a sufficiently high standard to allow them to carry out their duties professionally and competently.
Although enforcement policy is a matter for each individual authority, in order to ensure a minimum level of satisfactory operation, the duties and responsibilities of CEOs are set down in the Civil Enforcement Officers Handbook. This is not, however, prescriptive in every detail.
The Code of Practice is split into two parts.
- Part 1 On Street Enforcement Activities
- Part 2 Back Office Activities
Download the full Code of Practice on Civil Parking Enforcement from the right hand column.
The appendices which contain sample model documents can be downloaded separately from the right hand column.