We no longer provide a face-to-face customer contact service for Freedom Pass customers. Please use the following alternative methods to contact us.
You can contact us by:
- calling the dedicated Freedom Pass helpline on 0300 330 1433
- emailing firstname.lastname@example.org [Note: if you receive a bounceback message that this inbox is full, please ignore it. Email are being received and processed)
Christmas and New Year hours are as follows
Christmas Eve: 08:00-20:00
Christmas Day: Closed
Boxing day onward: 08:00-22:00
- or use the form below.