So what’s it all about?
AdviceAid aims to help local authorities meet their advice- giving duties under the Homelessness Reduction Act 2017. It provides an easy to use online database of advice snippets covering tenant rights, benefits, eviction and more. The advice snippets are written and updated by experts from Shelter, but local authorities can add their own content tailored to their specific regional context. AdviceAid is designed to work alongside and complement existing case management systems.
We spoke to Peter McGuire, CEO and Co-Founder of AdviceAid:
How did you get involved with London Ventures?
I was introduced to London Ventures through our business partners at Shelter (Training & Publications), who are market leaders in support and training in the housing sector, and whose collective knowledge is second to none. London Ventures recognised that AdviceAid has the potential to help local authorities in light of the new legislation.
What do you think is the unique selling point of AdviceAid?
AdviceAid does one thing, and does it well: helps you provide tailored, quality advice. With advice being at the forefront of the new Homelessness Reduction Act, this online tool helps you and your whole team search, create and share advice written by your team using the advice snippets.
Why is AdviceAid an exciting opportunity for London local authorities?
With high demand, and the added pressure of implementing the new legislation, AdviceAid is the perfect tool for housing teams to save time and improve the quality and consistency of advice.
AdviceAid works perfectly with all the main case management systems, enabling you to drop-in content for Personal Housing Plans and advice records. With good practice advice content provided by Shelter experts, you can be confident in the quality and accuracy of the advice your teams provide.
Why you should get involved
• Makes providing advice more efficient, saving time and money.
• Improves the accuracy and consistency of housing advice.
• Helps local authorities meet their Section 179 duty under the Housing Act 1996 to provide advice to prevent homelessness.
• Built for local authorities, with an emphasis on security and compatibility.
AdviceAid in a nutshell
AdviceAid is an online tool that helps local authority staff provide tailored, quality advice, every time. Users can search, create and share bespoke advice written by housing specialists Shelter. The advice covers issues such as tenant rights and rights of occupation, benefits, harassment and illegal eviction, S21 notices, debt, rent and mortgage arrears, deposits, housing disrepair and much more.
Find out more…
To learn more and sign up for a free trial please visit www.adviceaid.uk