Once you receive your new pass, you can use it straightaway and destroy the old one.
contact Freedom Pass
Freedom Pass is provided by your local borough councils to give older and disabled Londoners free travel on almost all public transport in London.
We’re working hard to produce the new passes. If you don’t receive your pass within 10 working days be assured that it is on its way. You can use your current pass until 31 March.
Have you got your photograph ready? Check that your photograph meets the standard required for your new Freedom Pass.
We apologise for the delay in answering calls on our telephone helpline. We have been experiencing a high number of calls. Answers to all your questions should be available on this website so please try searching here first.
