NHS Test and Trace Service


The Keep London Safe campaign has been developed to increase awareness and understanding of NHS Test and Trace and will drive home public health messaging to ensure Londoners know how to get a test if they are showing Covid-19 symptoms.

The NHS Test and Trace service has been introduced so we can return to normal life as quickly as possible, in a way that protects us all.


The NHS Test and Trace Service:

  • ensures that anyone who develops symptoms of coronavirus (Covid-19) can quickly be tested to find out if they have the virus, and also includes targeted asymptomatic testing of NHS and social care staff and care home residents
  • helps trace close recent contacts of anyone who tests positive for coronavirus and, if necessary, notifies them that they must self-isolate at home to help stop the spread of the virus


What to do if you experience symptoms

If you experience coronavirus symptoms, you must immediately self-isolate with your household and order a test immediately. To order a test call 119 or visit nhs.uk/coronavirus.

Anyone with coronavirus symptoms can get a test. If you have symptoms, get a test as soon as possible. You need to get the test done in the first 5 days of having symptoms. Do not wait.

Coronavirus symptoms are:

  • a high temperature
  • a new, continuous cough
  • a loss or change to your sense of smell or taste

You can get a test for someone you live with if they have these symptoms. Do not get tests for people you live with who do not have these symptoms. To order a test call 119 or visiting nhs.uk/coronavirus.

Please continue to follow the government guidelines: Hands, Space, Face

  • wash your hands regularly or use hand sanitiser
  • wear a face covering in enclosed spaces
  • watch your distance – keep 2 metres from those you don’t live with

GOV.UK has more guidance on how to get tested, eligibility, how to self-isolate and specific situations.


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