What you need before you apply for a Freedom Pass

Find out what documents and photographs you need before applying for an older person’s Freedom Pass here.

Find out what documents and photographs you need before applying for an older person’s Freedom Pass here.

Please note, this information only applies to those applying for an older person's Freedom Pass. For information about what documents you need to apply for disabled person's Freedom Pass, please contact your borough council directly.

If you apply by post, please send photocopies of any documents and not their originals. Original documents will not be returned.

You will need to submit two documents, one that proves your name and age, and one that proves your address. We will also require a photograph.

Proof of your name and age

  • Current passport
  • Medical card
  • Birth certificate (unless your name has changed)
  • Current driving licence 
  • Letter of state pension entitlement (please include your date of birth)
  • European ID card 

Proof of your address and residential status

Please note that the document must be either the most recent example or dated within the last 3 months.

  • Current council tax bill/letter/payment book
  • Current council/housing association rent book/statement/letter/tenancy agreement
  • Current television licence
  • Residential utility bill/letter (excluding mobile phone bills) dated in the last 3 months
  • HM Revenue and Customs letter dated in the last 3 months
  • Department for Work and Pensions letter dated in the last 3 months
  • Occupational pension letter dated in the last 3 months

We are unable to accept bank letters/statements or mobile phone bills as proof of residency.

If you pay your bills online and do not receive paper copies, a printout of your online bill is acceptable.

If you do not provide proof of your name, age or address with your application we will not be able to accept your application for a Freedom Pass.

If you are unable to post or email the required documents, you must contact the Freedom Pass helpline on 0300 330 1433.

Photograph

All Freedom Pass applications require a recent (within the last 12 months) passport sized colour photograph.

Your photograph must be:

  • Colour and size 45mm x 35mm
  • A current true likeness, showing your full face, facing forward without a hat
  • Taken against a plain, evenly lit and pale coloured background

If your photograph does not meet the above requirements we will not be able to accept your application for a Freedom Pass.

If you are transferring from the 60+ Oystercard scheme and have opted to share your information with us, we will be passed your photo by Transport for London, so you will not need to provide another.

Find your nearest Photo-Me booth.

Help improve the site by giving feedback

View more

How do you feel about your experience using this service?