Conditions of use
- The Freedom Pass is issued subject to the operator's Conditions of Carriage. Please contact the relevant operator for a copy of their up to date conditions.
- The Freedom Pass remains the property of London Councils and is not transferable. It may only be used by the holder whose name appears on the front and may not be used by anyone else.
- The Freedom Pass must be shown to ticket checking staff. It must be produced for inspection on each journey on demand. Pass holders are reminded to be respectful and courteous to all transport staff.
- The Freedom Pass is not valid if illegible, damaged or altered. Ticket checking staff may withdraw any pass which appears to be invalid or is being used incorrectly.
- The Freedom Pass is available for free or reduced fare travel only at the times and on the services shown on this site and in the leaflet issued with it or in other notices.
- All services and timetables are subject to alteration without notice.
- Freedom Passes are issued to eligible older and disabled people whose sole or principal residence is in Greater London. If the passholder no longer has their sole or principal residence in the Greater London area or the pass is no longer in use then the pass must be surrendered to the following address: Freedom Pass, Replacements, PO Box 6618, Arbroath, DD11 9AT
- Freedom Pass data will be provided to the Audit Commission for the National Fraud Initiative and will be used for cross-system and cross authority comparison for the prevention and detection of fraud.
The Freedom Pass is the 'travel permit' for the purposes of the Greater London Authority Act 1999 and the Concessionary Bus Travel Act 2007. The scheme is managed by London Councils on behalf of all the London boroughs.