Tracking Welfare Reform: Universal Credit and Local Support Services

  • By London Councils


With Universal Credit, the most significant change to the welfare system in 70 years, due to take effect by 2017, this extended briefing highlights some outstanding questions relating to its implementation in London. London has significant pressures compared to the rest of the UK, particularly on housing and childcare, but the new system fails to recognise these and so could discourage work for those the scheme is trying to help. In addition, many of the proposed changes, such as paying housing benefits to tenants, have cost implications for London boroughs. This report shows how the Local Support Services Framework could be integrated with employment and skills programmes to develop a single ‘wrap-around’ system of local welfare that is tailored to the individual and delivers sustained positive outcomes.

Download the extended briefing from the related documents (right).