Managing Volunteers Toolkit

  • By London Councils

Love Libraries, Love London Logo 

Welcome to the Team London - Love Libraries Love Volunteering: Managing Volunteers Toolkit

In 2011 a consortium of partners (Association of London Chief Librarians (ALCL), Chief Culture and Leisure Officers Association (cCLOA), London Borough Merton, Merton Volunteer Centre and the Reading Agency) secured funding from the Mayor of London’s Team London Volunteering Programme to develop a coordinated best practice approach to volunteering across London’s public library services.

The partners delivered a pilot project, case studies, tools and guidance specific to the sector, although much of it could also be applied to other services/sectors.

Ten library services involving 13 borough councils and Volunteer Centres were involved in a pilot ‘Love Libraries Love Volunteering’ project.

The project aimed to strengthen local communities’ engagement with London’s public library services by supporting and creating volunteering opportunities. It also explored some of the issues and obstacles to volunteering and sought flexible solutions.

One of the aims of the project was to create a legacy of good practice in volunteer recruitment and involvement in libraries across the London region. A toolkit was developed so that boroughs not involved in the pilot project could access support and guidance in order to implement their own successful volunteering programme in their local libraries.

This toolkit contains information on best practice around how to recruit, involve and retain volunteers. It is intended to help library managers and staff through a number of key stages of setting up systems, recruiting, inducting and supporting volunteers. It highlights areas that you will need to consider with advice, helpful tips, good practice and template forms to support you in this process.

The toolkit is available to download from the related documents (right).