Boroughs celebrate the brightest and best apprentices

  • By Gemma Kappala-R...

Apprentices who have made a valuable contribution to local government in London, in teams covering housing, regeneration and waste and recycling, have been recognised for their achievements at the London Borough Apprenticeship Awards.

The London Borough Apprenticeship Awards is run by London Councils, which represents the 32 boroughs and the City of London, and was held at Tallow Chandlers Hall on Friday 16 September 2016.

The Awards also acknowledge the work of London borough managers who have been instrumental in recruiting and developing apprentices and boroughs that have influenced their contractors and supply chains to create new apprenticeships.

Cllr Peter John OBE, London Councils’ Executive member for children, skills and employment, said:

“The London Borough Apprenticeship Awards celebrate the hard work taking place in boroughs across the capital to create a range of high quality apprenticeship opportunities and to encourage apprentices to develop their skills and experience.

“Since 2009, boroughs have created 4,834 apprenticeships via direct recruitment, an average of 690 per year, in a diverse range of fields such as waste and recycling, housing and regeneration.

“It’s important to remember that London boroughs are significant employers that deliver a wide range of services for residents and businesses. Like any forward-thinking organisation, we want to attract the brightest and best candidates to build their careers with us and within our supply chains.

“I would like to congratulate all nominated apprentices. They have clearly made their mark, excelling at tasks given to them and even helping to generate revenue and improve services. They are an inspiration to all ambitious young people in London.”


Notes to Editors:

Click here for more information about the London Borough Apprenticeship Awards 2016..

The winners and highly commended entries for this year’s awards: 

Apprentice of the year – Ryan Emmerson (Sutton)
Ryan Emmerson is a Level 4 business administration apprentice. He commenced his journey with Opportunity Sutton in 2014 as a shy 19 year old, having decided after completing his A Levels that university might not be the most appropriate route into a career. Opportunity Sutton is an extremely dynamic and high profile economic regeneration team and Ryan has more than risen to the challenges this presents with incredible success.

Ryan’s organisational, project management and ICT skills have developed significantly throughout his apprenticeship. So much so that he was handpicked to deliver a series of corporate Google events aimed at upskilling staff. His ability and support has become a significant factor in the team’s excellent reputation within the council and with external partners.

He is confident, persistent and thorough in all of the tasks he is given and this has been a key reason why he has been given additional, more senior responsibility, including line management for another apprentice. 

Best contribution by a new apprentice – Tom Torode-Sims (Bexley)
Tom Torode-Sims is a Level 3 apprentice in the Waste/Recycling Team supporting the introduction of charging residents to have their garden waste collected.  Tom quickly settled into his apprenticeship and swiftly made exceptional contributions to the scheme, his team and the partners he was working with.

Tom’s passion, methodical approach and amazing customer service skills had a positive impact and contributed to the team surpassing its original target of 10,000 sign ups to the new garden waste scheme, and achieving 33,000 sign ups, which generated income for the organisation.  Tom now has the task of thinking up innovative ways of running efficient renewal payment plans for year two.

Highly commended – Charlene Frielander (Tower Hamlets)

Best progression by an apprentice – Shane Elliot (Ealing) 
Shane Elliot joined Ealing Council in February 2015 as an Apprentice in the Voids Team in Regeneration and Housing. Completing a one-year Level 2 apprenticeship, Shane was offered a 2nd year by the team and is currently studying towards his Level 3 Business Administration qualification.

Shane’s role involves getting tenants to pay to put right damage that they may have caused in their properties. During his first year, Shane developed great confidence in managing this task. Able to deal with difficult phone calls and tenant disputes calmly, Shane uses excellent customer service skills leading to the charge being paid in most cases.

Shane’s progression into a higher apprenticeship has benefitted the council enormously. In total, Shane has collected £37k in recharges. In the face of cuts and constant pressures on budgets, and having to achieve more with less, this income is invaluable. Shane’s work has also benefitted residents as there is crucial income back into the Repairs budget.

Highly commended – Mitchell Hayzen (Greenwich) 

Best manager or mentor – Davina Pandya (Hounslow)
Despite never having an apprentice before, Joint Commissioning Manager Davina Pandya has worked tirelessly to support and encourage her apprentice, Rebecca, in every way possible, ranging from helping with college work to ensuring she’s involved in a wide variety of projects.

Just a few months later, the change in Rebecca is tangible – she has flourished under Davina’s management, volunteering to lead on the apprentice charity fundraising project, a responsibility she would have shied away from in the past.

During National Apprenticeship Week, Davina spoke to managers about the benefits of taking on an apprentice. Through sharing her story openly and honestly, she convinced new managers to take on apprentices in areas of the council that hadn't previously shown interest

Best work with supply chains and small businesses – Southwark 
Southwark champions apprenticeships during procurement to build targets into key council contracts. Last year contractors took on 92 new apprentices across administration, IT, customer support and technical roles. Their employment programmes created 52 more with local employers and partners, and through Section 106 commitments and the Southwark Construction Launchpad, linked to the new Construction Skills Centre at Elephant and Castle, 107 apprentices started in construction. Finally, Southwark itself employed another 60 apprentices, with 92 per cent going on to jobs or study.

The Southwark Apprenticeship Standard continues to set the standard for quality local apprenticeships with employers like PWC, the GLA, Essentia and smaller employers too. In November they celebrated 23 signatories to the Standard; these partners created over 100 apprenticeships last year, offering the best in secure employment, a fair wage, apprentice support and quality training to their apprentices.

This year they are ramping up apprenticeship promotion with a two year campaign in partnership with schools and colleges. This is backed up with a pre-apprenticeship programme, to ensure Southwark residents are front of the queue for the 2,000 apprenticeships they aim to create.

Highly commended – Greenwich