Motorists whose vehicles have been removed for parking illegally can now find their location through a new online service.
TRACE is a towed vehicles tracing service which locates vehicles which have been removed by any council in London. It is operated by London Councils, which represents the 32 London boroughs and the City of London.
The 24-hour service will advise which pound the vehicle has been moved to and provide information on the procedure for its release. It was previously only available by phone.
Cllr Julian Bell, Chair of London Councils’ Transport and Environment Committee, said: “Motorists can now access TRACE online, which complements the existing telephone service and in the long-run will make savings to the public purse.
“Enabling motorists to use TRACE online means that they will now be able to find and reclaim their vehicle faster and more efficiently.”
Notes to editors
• TRACE is available 24 hours a day, 365 days a year.
• To use TRACE, go to https://trace.london
• Anyone who is unable to use TRACE online may access the service by calling 0845 206 8602 (24 hours a day, 365 days a year).