More than 690,000 Freedom Pass holders across London can look forward to receiving their new older persons’ pass by the end of March. All passes renewed by the end of February have been dispatched.
Around 860,000 older persons’ Freedom Passes expire on March 31 and pass holders were encouraged to renew online using the newly-redesigned website.
More than 70 per cent of those who renewed did so online and London Councils’ research shows that, of those who renewed online, nearly 11 per cent had never used the internet before.
Julian Bell, Chair of London Councils’ Transport and Environment Committee (TEC), said:
“Freedom Pass is a crucial service for so many Londoners and we’re really pleased that such a high number of people have chosen to renew online.
“If you are due to renew your pass but haven’t yet, you should do so right away.”
For further information, visit www.freedompass.org or call 0300 330 1433.
In a separate exercise running in parallel with the older persons’ renewal, boroughs wrote to all disabled persons’ Freedom Pass holders whose passes will expire on March 31 to check they still met the eligibility criteria. Around 60,000 disabled persons’ Freedom Passes have been renewed.
Freedom Pass is provided by London local authorities, with support from the Mayor of London, to give older and disabled Londoners free travel on almost all public transport in London.
There are 1.3 million Freedom Pass users in London. Of these, around 860,000 older person’s passes will expire on March 31 2015.
Pass holders whose passes do not expire on March 31 2015 do not need to do anything as part of this process.
The renewal process is being overseen by London Councils, which administers the Freedom Pass on behalf of the London boroughs and the City of London.
The Freedom Pass has been managed and paid for by London boroughs since 1986.
The Mayor of London pays for Freedom Pass holders to travel during the morning peak, which is between 4.30am and 9am on weekdays.
Passes issued to residents on the grounds of disabilities are not affected by this renewal process.