Don’t forget – renew your Freedom Pass before the window closes

  • By London Councils

Older people whose Freedom Passes expire at the end of March are being urged to renew their pass online before the end of January to ensure they receive their new pass before their current one expires.

Letters have been sent to more than 860,000 older persons’ pass holders across London, with details of how to renew their Freedom Pass.

Pass holders are being urged to renew online using the redesigned Freedom Pass website. So far 75 per cent of pass holders who have renewed have done so online, although it is still possible to renew by sending back the paper form included with the renewal letter.

Tony Wilks from Eltham, renewed his Freedom Pass online. He said: “Renewing my Freedom Pass online was dead easy and it only took a minute or so.

“Anyone who needs to renew their pass should think about doing it online. You don't have to be an expert with computers and even if you've never done anything like this before you should give it a go.”

Julian Bell, Chair of London Councils’ Transport and Environment Committee, said: “With only a few days to go before the application deadline passes, we’re urging anyone who hasn’t renewed their Freedom Pass to do so before the end of January.

“Freedom Pass is a fantastic service for more than a million older Londoners and it’s important to ensure they get their new pass before their current one expires.”

To renew your Freedom Pass or to find out more about the scheme, visit



Notes to editor:

-       Freedom Pass is provided by London local authorities, with support from the Mayor of London, to give older and disabled Londoners free travel on almost all public transport in London.
-       There are 1.3 million Freedom Pass users in London. Of these, around 860,000 older person’s passes will expire on March 31 2015.
-       Pass holders whose passes do not expire on March 31 2015 do not need to do anything as part of this process.
-       The renewal process is being overseen by London Councils, which administers the Freedom Pass on behalf of the London boroughs and the City of London.
-       The Freedom Pass has been managed and paid for by London boroughs since 1986.
-       The Mayor of London pays for Freedom Pass holders to travel during the morning peak, which is between 4.30am and 9am on weekdays.
-       Passes issued to residents on the grounds of disabilities are not affected by this renewal process.