Contact us

For general questions, please reach out via our main phone line. Alternatively, you can contact our specialised teams using the specific contact numbers and email addresses provided on this page.

For general questions, please reach out via our main phone line. Alternatively, you can contact our specialised teams using the specific contact numbers and email addresses provided on this page.

Key contact details

phone

Phone

020 7934 9999
You can contact us from Monday to Friday 9:00am to 5:00pm, excluding national bank holidays.
Location pin icon

Address

4th Floor, 12 Arthur Street
London
EC4R 9AB

Complaints

Find out how to make a complaint about London Councils.

Freedom Pass

We no longer provide a face-to-face customer contact service.

Taxicard

We no longer provide a face-to-face customer contact service.

Grants

For information about the Grants Scheme and funding

London Lorry Control Scheme

For information on London Lorry Control Scheme

Health Emergency Badges

For information on Health Emergency Badges

Policy Teams

Strategic Lead: Enterprise, Economy & Skills

Dianna Neal

Strategic Lead: Housing & Planning

Alex Sewell

Strategic Lead: Strategic Policy & Grants

Doug Flight

Strategic Lead: Health & Adult Social Care

Clive Grimshaw

Strategic Lead: Transport and Environment

Katharina Winbeck

Head of Local Government Finance

Michael McVicker

Head of Children's Services

Caroline Dawes

Head of Improvement

Matthew Snelling

Director of Climate Unit

Hannah Jameson

Corporate

Media & Press

If you have an urgent enquiry that directly concerns London Councils, please call the out of hours line on 020 7934 9989

FOI

When making your request please include:
- Your name
- An email or postal address
- Details of information required

Parliamentary engagement

Political advisors

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