Contact us

For general questions, please reach out via our main phone line. Alternatively, you can contact our specialised teams using the specific contact numbers and email addresses provided on this page.

For general questions, please reach out via our main phone line. Alternatively, you can contact our specialised teams using the specific contact numbers and email addresses provided on this page.

phone
Phone
020 7934 9999
You can contact us from Monday to Friday 9:00am to 5:00pm, excluding national bank holidays.
Location pin icon
Address
59 ½ Southwark Street, London, SE1 0AL

Complaints

Find out how to make a complaint about London Councils.

Complaints

Services

Freedom Pass
We no longer provide a face-to-face customer contact service.
Taxicard
Only available: Mon, Weds, Fri
09.30 to 12:00 / 14:00 to 16:30
We no longer provide a face-to-face customer contact service.
London Lorry Control Scheme
For information on London Lorry Control Scheme and Health Emergency Badges
Grants
For information about the Grants Scheme and funding

Policy Teams

Strategic Lead: Enterprise, Economy & Skills
Dianna Neal
Strategic Lead: Health & Adult Social Care
Clive Grimshaw
Strategic Lead: Housing & Planning
Alex Sewell
Strategic Lead: Strategic Policy & Grants
Doug Flight
Strategic Lead: Transport and Environment
Katharina Winbeck
Head of Local Government Finance
Michael McVicker
Head of Children's Services
Caroline Dawes
Head of Improvement
Matthew Snelling
Director of Climate Unit
Hannah Jameson

Corporate

Media & Press
If you have an urgent enquiry that directly concerns London Councils, please call the out of hours line on 020 7934 9989
FOI
When making your request please include:
- Your name
- An email or postal address where you can be contacted
- A detailed description of the information you want

Political advisors

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