London Taxicard provides subsidised transport in taxis and private-hire vehicles for people who have serious mobility or visual impairment


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Proposals for the introduction of charging for replacement taxicards

Proposals for the introduction of charging for replacement taxicards

London Councils manages the Taxicard scheme on behalf of your local council and is seeking your views regarding a proposal to charge for replacement Taxicards. Taxicards are replaced for a number of reasons: because people have lost them, they have been stolen or because they no longer work when swiped in the taxi (damaged or faulty).  ..

Online bookings

Online bookings

There are a number of benefits to booking your journeys on the internet. Online booking is free, easy and means no waiting on the telephone. Once your trip has been allocated to a taxi, you will be able to track the taxi’s progress on a map as it makes its way to pick you up...

Taxicard usage FAQs

Taxicard usage FAQs

We have carried out a review of Taxicard usage to ensure that the Taxicard database is kept up to date and to remove records of members who have not used the scheme since April 2012...

Taxicard Survey Report

Taxicard Survey Report

City Fleet, as the contractor providing Computer Cab and Private Hire Vehicles, undertook a survey of 500 Taxicard members, asking for their feedback on the service.  The surveys were sent to a mixture of frequent, light and non-users from all boroughs. There were some encouraging results, which can be viewed in the attached Taxicard Survey report...

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