London Taxicard provides subsidised transport in taxis and private-hire vehicles for people who have serious mobility or visual impairment


Booking a vehicle

To make a booking you telephone the contractor on the number you have been given. Or alternatively if you have access to the internet you can make bookings online via the Computer Cab website. You may find this method of booking quicker during busy periods. You can also track the progress of your vehicle.

What information do I have to give when booking?

Please give the following information:

  • Your name and Taxicard number.
  • The address from where you want the vehicle to pick you up. Try to give precise details such as a particular exit from a supermarket or theatre.
  • The exact destination address.
  • Whether you are a wheelchair user and the type of wheelchair you use.
  • Whether you will need help getting into and out of the vehicle.
  • Offer a contact phone number if possible. If there is a problem in supplying your vehicle on time an operator will contact you.

Note: The operator should confirm back to you the details of your booking to ensure it has been recorded accurately.



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