London Taxicard provides subsidised transport in taxis and private-hire vehicles for people who have serious mobility or visual impairment


Book a vehicle

Vehicles are booked through a service operated by Computer Cab. You can either book online or by telephone:

Book a taxi on Computer Cab's website

Book by calling Computer Cab on 020 7763 5001.

 

When booking a vehicle you will need to provide the following information:

  • Your name and Taxicard number
  • The address from which you want the vehicle to pick you up
  • If there are any special pick-up arrangements such as a particular exit from a supermarket or theatre etc (be as precise as you can)
  • The address you want the vehicle to take you to
  • Whether you are a wheelchair user and the type of wheelchair or if you need assistance getting in and out of the vehicle
  • A contact telephone number if you are not at home.

It is helpful to give a number if you can so that the operator is able to contact you if there is a problem in getting your vehicle to you.

Computer Cab recognises your phone number when you call. This is possible once you have made your first booking as your telephone number is then linked to your Taxicard number.

When booking the vehicle, the operator should confirm with you the details of your booking to ensure it has been recorded accurately.

Your first booking

Please call Computer Cab on 020 7763 5001 to make your first booking. Your card will be activated on Computer Cab's system. Please advise the operator if your pick up location is not your home address.

Under no circumstances can your first trip be a street hiring or an internet booking, as this would result in you being charged the full fare.

Internet Bookings

If you want to make future bookings online and track the progress of your taxi go to www.taxicardbooking.com.

When using the online booking facility you will firstly need to register your details by providing the following information:

  • Your name and Taxicard number
  • Full Address and Postcode
  • The landline telephone number registered on your account
  • If you are not at home a mobile phone number is fine. It is helpful to give a number if you can so that the operator is able to contact you if there is a problem in getting your taxi to you.

Once you have created your online account and wish to make a booking you will be asked to log in to the Online Booking system where you will need to provide the following details:

  • Your name and Taxicard number
  • The address and postcode from which you want the vehicle to pick you up
  • If there are any special pick-up arrangements such as a particular exit from a supermarket or theatre etc (be as precise as you can)
  • The address and postcode you want the vehicle to take you to
  • Whether you are a wheelchair user or if you need assistance getting in and out of the vehicle
  • A contact telephone number if you are not at home

By completing the details mentioned above you will have successfully created a taxicard booking.