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Appeals and enforcement

Grounds of Appeal - London Lorry Control Scheme for Drivers

These are the only grounds on which you may appeal against a London Lorry Control Scheme Penalty Charge Notice as a driver:

1. You were not the person in control of the vehicle at the time of the alleged contravention

If you were not driving the vehicle then you should supply the details of the person who was, if you know them.

2. There was no contravention of the lorry ban order

For example, the vehicle was not in the restricted zone at the time of the contravention, or the vehicle had been used in accordance with its permission.

3. The penalty exceeded the amount applicable in the circumstances of the case.

For example, you are being asked to pay the wrong amount for the penalty charge, or the penalty had not been served or was served out of time. London Councils should normally send you the Penalty Charge Notice within 28 days of the alleged contravention, but they sometimes have longer.

Grounds for Appeal - London Lorry Control Scheme for Operators

These are the only grounds on which you may appeal against a London Lorry Control Scheme Penalty Charge Notice as an operator:

1. You were not the operator of the vehicle at the time of the alleged contravention

The operator is defined as the holder of any operators' licence in respect of that vehicle under section 2 of the Goods Vehicles (Licensing of Operators) Act 1995.

2. There was no contravention of the lorry ban order

For example, the vehicle was not in the restricted zone at the time of the contravention, or the vehicle had been used in accordance with a permit.

3. The penalty exceeded the amount applicable in the circumstances

For example, you are being asked to pay the wrong amount for the penalty charge, or the penalty had not been served, or was served out of time. London Councils should normally send you the Penalty Charge Notice within 28 days of the alleged contravention, but they sometimes have longer.

Enforcement Officers

Enforcement is carried out by a team of five enforcement officers who monitor vehicles from the roadside. They use their cars to patrol London and target specific locations that are either complaint sensitive or where experience has shown they will observe high numbers of heavy goods vehicles. They are often observed at convergence locations.

Convergence locations are sites where a number of routes come together, often having passed through different boroughs. At these sites officers see a greater number of lorries, therefore enforcement is more efficient.

Compliance is measured at each site and over London in general so that the Scheme can be as efficient as possible. Often this means that enforcement is transferred from one area to another as a result in changes in traffic patterns. This ensures that the whole of London is monitored effectively and that residential roads are protected to the best of our ability.