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Badge users attending a medical emergency can park in meter, pay and display bays and residents bays without paying.If no alternative parking space is available, users can park on yellow lines. At all times badge users must ensure they do not cause an obstruction or endanger other road users. Badge users must not stay longer than absolutely necessary.
When the badge is clearly displayed and used in accordance with the conditions of use, badge users would not usually receive penalty charge notices or be towed away.
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If a vehicle showing the badge needs to be moved, every effort will be made to find the user at the address on the badge before any action is taken.
Occasionally when emergencies arise, vehicles may have to be removed without notice, although when this happens HEB users are likely to be relocated to another nearby street and not towed to the pound. If your vehicle is missing call the TRACE service on 0845 206 8 602.