name: Housing advice officer at Threshold Housing Advice Centre

organisation: London Advice Services Alliance

background: The organisation provides legal advice and representation across the various areas of social welfare law

funding: currently funded through to 31 October 2012

borough: Barnet




We are housing experts at Threshold Housing Advice Centre, but people often come to us with related questions about welfare issues which are not housing related.

When these problems are compounded they can affect our clients' access to housing claims and it is important for us to help. Lasa often provides the information we need and our clients are able to resolve their difficulties.

Lasa offers advice on the phone and provides a follow-up email detailing all of the information that we need to support our clients' requirements. We are always very grateful for their support.