Q: My 60th birthday is approaching. How soon can I apply for a 60+ London Oyster photocard?
A: People may apply for a 60+ London Oyster photocard up to two weeks before their 60th birthday. The 60+ London Oyster photocard will be valid until two weeks after the date the person becomes eligible for a Freedom Pass.
Q: Who is eligible for the mayor’s 60+ London Oyster photocard?
A: London residents become eligible for a 60+ London Oyster photocard on their 60th birthday.
Q: How do I apply for a 60+ London Oyster photocard?
A: Applications must be made online at http://www.tfl.gov.uk/tickets/25830.aspx
Anyone who does not have online access at home can go to their local library which offers free internet access.
Q: If I get a 60+ London Oyster photocard, do I need to complete another application when I become eligible for a Freedom Pass?
A: People who become eligible for an older person’s Freedom Pass and who did not opt out of the data sharing arrangements between TfL and London Councils when applying for their 60+ pass will be sent a letter asking to verify their identity and current London address. Once we receive this confirmation back, we will be able to issue a Freedom Pass without any further application process and without the need for the passholder to provide a new photograph. We will aim to write 2 -3 weeks before the date of eligibility for Freedom Pass with a link to transfer to Freedom Pass on on our online portal. As the 60+ pass validity runs for 14 days after the eligible date, this should ensure there is enough time so that eligible people can get their new Freedom Pass before their 60+ pass expires.
People who did not agree to share their data between TfL and London Councils (or who have moved from the address they used to apply for the 60+ pass) will need to complete a separate application for a Freedom Pass when they reach the age of eligibility. This will involve applying in person at a Post Office unless you live in Barking and Dagenham, Camden or Sutton, in which case you need to contact your council for details on how to apply. Please do not apply for your new Freedom Pass more than 14 days before your eligible date.
Q. I opted out of the data sharing arrangements but now I’ve changed my mind. Can I opt back in again?
A. If you hold a 60+ pass and want to take advantage of this data sharing process please contact Transport for London on 0343 222 1234 and ask to check and, if necessary, amend your record to allow the data to be transferred around 4 weeks before you become eligible for the Freedom Pass.
Q: Does the mayor’s 60+ London Oyster photocard offer the same travel benefits as a Freedom Pass?
A: No. Freedom Passes can be used on local buses across England but the mayor’s 60+ London Oyster photocard cannot be used outside London. The 60+ London Oyster photocard is only valid on buses which are run by Transport for London but Freedom Passes can also be used on local bus services run by the 13 other bus companies which serve the capital. The 60+ pass can be also be used on TfL services including tube, overground and tram and on most local rail services in London.
Q: Is there a charge for the Freedom Pass?
A: The 60+ London Oyster photocard costs £10 but Freedom Passes are free, although passholders whose passes are lost or damaged have to pay £10 for a replacement.