contact Freedom Pass

If you are living in London and you have an eligible disability, you can apply for a disabled Freedom Pass.
The main categories of disability in the Transport Act 2000 which make you eligible for a Freedom Pass are listed below.
If you have any of the following disabilities you can apply for a freedom pass. These are:
1) People who are blind or partially sighted
2) People who are profoundly or severely deaf
3) People without speech
4) People who have a disability, or have suffered an injury, which has left them with a substantial and long-term adverse effect on their ability to walk
5) People who do not have arms or have a long-term loss of the use of both arms
6) People who have a learning disability that is defined as 'a state of arrested or incomplete development of mind which includes significant impairment of intelligence and social functioning'
7) People who, if they applied for the grant of a licence to drive a motor vehicle under Part III of the Road Traffic Act 1988, would have their application refused pursuant to section 92 of the Act (physical fitness) otherwise than on the ground of persistent misuse of drugs or alcohol.
Local councils may, at their discretion under exceptional criteria, issue Freedom Passes to disabled people that do not meet one of the statutory categories of eligibility. For more information head to our discretionary Freedom Pass page
If you believe you are in one of the above categories and are entitled to a Freedom Pass, you need to contact your borough who will determine your eligibility.
Please note as of 1 October 2009 Havering, Bexley, Bromley, Ealing, Enfield, Hammersmith & Fulham, Hounslow, Harrow, Islington, Merton, Redbridge, Richmond and Waltham Forest issue passes through the the Post Office once they have assessed your eligibility.
To help you contact your council a list of links to websites and a phone number for each can be found below: