Freedom Pass photograph

Your photograph

All Freedom Passes have to conform to government travelcard standards.

Guidance on an acceptable photograph

The photograph is an integral part of the new Freedom Pass. In order to ensure that your photograph meets the standard required please read the guidance below:

  • Facing forwards, looking straight towards the camera. It should include the whole head and not have any of the chin, top of head or ears missing.
  • Nothing covering your face.
  • Your full head, without any head covering, unless worn for religious beliefs or medical reasons.
  • Taken quite recently.
  • Passport style and sized 45mm x 35mm.
  • A colour photograph (not a printout) taken against a plain background. Preferably against a pale plain background so that all your features are clearly distinguishable.
  • Undamaged, for example, by creases, staples, paperclips, or other marks.
  • Your eyes open and clearly visible. Reactor glasses may be worn so long as your eyes are clearly visible through the lens. Dark glasses are permitted if worn for medical reasons.

There are routes where the operator will visually inspect your pass. If the photograph is not a reasonable likeness you may be delayed or refused carriage.

If you cannot get to a photo booth because of your disability, we will accept another photograph taken of you.

 

  • OKOK
  • You need to be facing forwards, not at an angleYou need to be facing forwards, not at an angle
  • Headscarves must not obscure the faceHeadscarves must not obscure the face
  • You should not wear sunglassesYou should not wear sunglasses
  • Your photo must be against a plain backgroundYour photo must be against a plain background
  • You need to be closer to the cameraYou need to be closer to the camera
  • Your photo must be in colourYour photo must be in colour
  • Glasses must not obscure your eyesGlasses must not obscure your eyes


Photo sizing and positioning guide

 

 

 

 

 

 

 

 

 

Download this template for how your photo should be sized (PDF 175kb)

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Find a photo booth near you

You can find out where your nearest Photo-Me photo booth is located by calling Photo-Me direct on 0800 612 7706. A set of photos costs £5.

Photo-Me have over 560 photo booths throughout London, located in many Post Offices, shopping centres and train stations. Photo-Me booths are also located in the following council locations:

Barking & Dagenham: Barking Learning Centre, 2 Town Square, IG11 7NB

Barking & Dagenham:  Revenues and Benefits Office, 90 Stour Rd, RM10 7JD

Barnet: Council Offices, Barnet House, 1255 High Rd, Whetstone, N20 0EJ

Croydon: Council Civic Centre, Taberner House, Park Lane, Croydon, CR9 3JS

Enfield : Civic Centre, Silver Street, Enfield, EN1 3XY

Greenwich : Riverside Leisure Centre, Woolwich High Street, Woolwich, SE18

Kensington & Chelsea: Town Hall, Holland Rd, W8 7NX

Kingston upon Thames: Kingston Library, Fairfield Road, Kingston upon Thames, KT1 2PS

Richmond upon Thames (from 1 February): Civic Offices, 44 York Street, TW1 3BZ Bermondsey

Southwark: One Stop Shop, 17 Spa Road , Bermondsey, SE16

Southwark: Walworth One Stop Shop (Southwark borough), 151 Walworth Road, London, SE17 1RY

Sutton: Sutton Civic Offices, St Nicolas Way, Sutton, SM1 1EA

Westminster : Westminster City Hall, 64 Victoria St, SW1E 6QP

Westminster : Church St Library, 97-99 Church St, NW8 8EY

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