Business Administration and IT Apprentices

Business Administration and IT Apprentices

Business Administration Apprenticeships can be used in a wide variety of areas across Councils services.

Here are just some of the examples of the different experiences Business Administration apprentices have gained in London boroughs and the experience of an IT apprentice.

Two Business Administration Apprentices and a Customer Service Apprentice presented at our recent Apprenticeship Conference about their journey so far. Brian Kaluse from LB Southwark, Jon Cassidy from LB Havering and Laura Fisk from LB Hounslow all talked about their experiences as apprentices to a large local authority audience.

Josh Harris - Level 3 IT apprentice at LB Bexley

The main reason I wanted to undertake an apprenticeship was to gain some solid work experience in an office environment. With the economy unstable, and me just finishing my A levels, gaining work experience as well as studying for a qualification sounded like a smart idea.

When first starting in the team, it took some time to get used to an office environment. Everyone was friendly and helpful which helped me settle in relatively quickly. My manager started my work load off easy, but when she realised what I was capable of, and my preferred working style, she began to throw me in at the deep end by allocating me large and important projects from high members of staff in the Council.

I thrived on the responsibility given to me in these projects as they involved analyzing and building complex web applications and systems, something that I have always enjoyed doing. My manager had the confidence in me to give me a free reign in completing these projects, so I was able to go about them in my own way.

Most importantly however, I learnt that a career in the IT industry is something that I am interested in, and that I have the skills and mindset to go far in.

On 28 January 2011 I completed my level 2 and have been lucky enough to be offered a progression to a level 3 higher apprenticeship with the London Borough of Bexley.

Sarah Carey – Level 2 Apprentice at LB Bexley

What I like about being an Apprentice is that I am working while gaining a qualification. I like the fact people take more time to teach me things in work than they would if I was just a normal employee starting a job.

While studying towards an NVQ Level Two I will gain a qualification in Business and Administration, also while studying I have been given the opportunity to adopt to some challenging work skills for e.g. Being more confident, thriving to do well and building my career.

What I found hard was having so much expected from you and not having the support that you would if you were at school or college.

My goals for the future are to have a thriving career and one that I am content in. Also I would like a career where I am learning new things all the time.

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