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Relationships with Job Centre Plus

In order to deliver effective employment support for London residents trying to get back into work, Jobcentre Plus and London boroughs must develop strong partnerships. 

  • By JaneHarrison1

A lot of work has gone into developing borough and Jobcentre Plus (JCP) relationships which has resulted in some mature and effective partnerships. However, not all have reached that state and against a backdrop of up-coming challenges, such as the expansion of Universal Credit and a further reduction to the benefit cap, some relationships will need to develop further.

In response, JCP provided a secondee to London Councils to undertake a review of services. The review aims to increase the level of and improve the nature of partnership working between the boroughs and JCP in London. Its objective was to ensure that working between JCP and the boroughs is systematic, reduces duplication and results in better employment outcomes for Londoners.

Read the report for recommendations on how to improve relationships between JCP and London boroughs.