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New Freedom Passes are on their way

  • By London Councils

Freedom Pass holders across London can expect an important delivery in the coming weeks as the first batches of nearly 900,000 new passes are sent on their way.

More than 860,000 older persons’ Freedom Passes expire on March 31 and pass holders were encouraged to renew online using the newly-redesigned website. More than 75 per cent have already applied and of these 74 per cent have done so online. Of those who renewed online, nearly 11 per cent had never used the internet before.

More than 250,000 renewed passes have already been sent and around 100,000 are now being delivered each week.

Julian Bell, Chair of London Councils’ Transport and Environment Committee (TEC), said: “We’re really pleased that so many pass holders chose to renew online and the feedback we received on this method was overwhelming positive.

“Everyone who renews by the end of February will receive their new pass before their current pass runs out at the end of March.”

For further information, visit www.freedompass.org or call 0300 330 1433.

ENDS

Notes to editor

-       Freedom Pass is provided by London local authorities, with support from the Mayor of London, to give older and disabled Londoners free travel on almost all public transport in London.
-       There are 1.3 million Freedom Pass users in London. Of these, around 860,000 older person’s passes will expire on March 31 2015.
-       Pass holders whose passes do not expire on March 31 2015 do not need to do anything as part of this process.
-       The renewal process is being overseen by London Councils, which administers the Freedom Pass on behalf of the London boroughs and the City of London.
-       The Freedom Pass has been managed and paid for by London boroughs since 1986.
-       The Mayor of London pays for Freedom Pass holders to travel during the morning peak, which is between 4.30am and 9am on weekdays.
-       Passes issued to residents on the grounds of disabilities are not affected by this renewal process.