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Item 16 - Lost, Stolen or Faulty Freedom Passes

 

Summary

 

This report sets out the issues around charging for replacement of lost, stolen, damaged and faulty Freedom Passes. The report notes that most travel concession authorities covering major English urban areas as well as those bordering London make a charge of up to £10 to replace lost passes. It recommends Members consider a £10 charge is introduced for replacing lost Freedom Passes.  It also seeks a view from Members with regard to possible charging for replacing stolen, damaged and faulty passes where the precedent from outside London is less clear cut. It suggests that consultation with interested groups is undertaken before a final decision is taken on charging.

 

 

 

Recommendations

The Committee is recommended to:

  1. agree in principle that a charge should be introduced to replace lost passes
  2. agree if there is to be a charge, it should be £10 for both older and disabled pass holders which is line with most travel concession authorities neighbouring Greater London
  3. consider whether to make a charge for damaged and faulty passes and, if so, what that should be
  4. consider whether to make a charge for replacing stolen passes and, if so, what that should be, and whether this should be waived if a crime number can be provided
  5. agree that a consultation exercise is undertaken before a final decision is taken