Survey of Londoners 2006/07

A new survey of more than 1,000 Londoners shows that concern about crime and the state of the health service is on the increase - but there is good news for the 33 councils in the capital.

The 2006/07 Survey of Londoners - the 17th annual survey commissioned by London Councils, shows that residents are more satisfied with the performance of their local council than at any time since the survey started in 1990.

Sixty seven per cent of respondents said that their local council was doing a good job, and the same proportion said that their local council made their area a better place in which to live. Even more - 68 per cent - said that local council staff were friendly, and the council kept them well informed.

Refuse collection topped the list of services as far as satisfaction was concerned, with 71 per cent rating the service as good or excellent.

On areas of personal concern, crime topped the list of 15 possible worries, with 52 per cent identifying it as one of their top three concerns. 

Concern about council tax levels was second, but far fewer people named this as one of their top three concerns than last year - 28 per cent instead of 35 per cent.

The survey, conducted by TNS Social on behalf of London Councils, took the views of 1,034 Londoners spread evenly across the capital. In a separate survey of nearly 250 young people aged between 11 and 17,  crime (51 per cent) and bullying (39 per cent) top the list of concerns.