contact Freedom Pass
0845 275 7054 Mon-Fri 9-5
020 7934 9633 Mon-Fri 9-5
Lost or stolen pass?
Please call us on 020 7934 9666 and leave the following details after the tone:
First you need to see which type of pass you are eligible to apply for - there are three types of pass:
If you had not renewed your pass during the reissue period of January to end of May 31 2010, all applications for the Freedom Pass will be considered as new applications and be processed by the Post Office or your Local Authority depending on the borough in which you live.
Older persons pass (national scheme)
Check your eligibility and fill out your form online. Note that the eligible age changes from 6 April 2010.
Disabled persons pass (national scheme)
Find out about eligibility for this pass.
Applications for this pass are handled by your borough of residence

Discretionary disabled pass (London-only)
Find out more about this pass
Apply online here or download the blank application form and/or guidance leaflet if you prefer below:
You will need to take your application to the Post Office, unless you live in one of the following boroughs:
- Barking & Dagenham - 020 8227 2334
- Camden - 020 7974 6435
- Sutton - 020 8770 4537
Find your nearest Post Office at the Royal Mail website Opens in a new window
Opens in a new windowWhat documents do I need to bring?
You can now track your application online. Please visit tracker.freedompass.org