What can property do for Service Delivery?

In relation to the Local Authority, aside from its human capital, property is the second most expensive resource that directly impacts on the performance of local authorities' services. Thus, the way authorities provide, use and manage their property has a direct impact on the quality of local services.

Underestimating the importance of assets which have been poorly managed will lead to; wasted resources, lost funding opportunities and inadequate facilities. This could restrict business transformation and impact upon the performance of key services.

The most effective way of reducing Council expenditure is to reduce costs to both revenue and capital budgets, and increase capital receipts and income. In respect of operational property (office accommodation), ways to reduce the revenue expenditure include the reduction of the amount of space occupied (better efficiency), move to a less expensive location or manage existing or new space more effectively.

Managing and using office accommodation more efficiently and effectively requires consideration of the back/front office split, sharing accommodation with other public service providers and above all prudent management of running costs. All these measures can save money which in turn can be re directed towards front -line services.

What is the definition of an Office?

Property in the context of Local Authority service provision