Development of partnering arrangements with Supporting People providers

The aim of this project was to explore how partnering arrangements can bring about efficiencies and improvements in the commissioning of Supporting People services for single homeless people and rough sleepers across London.

The project was led by the Royal Borough of Kensington and Chelsea’s Supporting People programme and was developed in partnership with the London Boroughs of Brent, Camden, Hackney and Lambeth and one provider organisation.

The project looked at:

  • How to keep a customer and client focus

  • How to design and manage effective partnering arrangements

  • How to manage and sustain partnering arrangements

  • How to achieve risk sharing

  • How to achieve efficiencies through partnering

  • How to implement partnering projects successfully

  • How to measure and evaluate stakeholder outcomes from partnering

  • How to monitor and review partnering arrangements.

This was to be achieved by organising and running a scoping event with authorities and providers to examine the issues and the provider’s perspective.  Furthermore, a summary of recommendations for authorities on the appropriateness of implementing partnering arrangements was to be drawn up.  The project also aimed to identify the ability of partnering arrangements to deliver efficiencies to the Supporting People programme. These results were to be disseminated to other London authorities.

The project aimed to develop a range of models for partnering arrangements which will consider:

  • Partnering arrangements with one provider across all authorities using a framework agreement

  • Partnering arrangements with one provider across all their services within one authority.

The project also considered the implications of Local Area Agreements (LAAs) for partnering arrangements (considering that the Supporting People programme) and how this would support the development of cross-authority commissioning partnerships across homelessness, with the possibility of the development of a multi-area agreement and the pooling or alignment of funding.


Project id: CA37
Theme: Delivering Together
Status: Closed
Project Manager: Liz Zacharias
Contact: liz.zacharias@rbkc.gov.uk