On this page you will find papers for the Capital Ambition Programme Board meeting which took place on 22 September 2009.

Full set of board papers Opens in a new window

Full agenda for 22 September 2009 Opens in a new window

Agenda items

1. Apologies:
Apologies for absence have been received from Rob Leak, Barry Quirk; Cllr Nick Stanton.

2. Minutes of last meeting
Purpose: To consider and approve the minutes of the meeting held on Tuesday 28 July 2009.

Minutes of board meeting 28 July 2009 Opens in a new window

Progress Report

3. Report of the Corporate Director of Capital Ambition

Purpose: To receive a report from the Corporate Director, Capital Ambition, giving an update on activity and issues since the last Programme Board meeting.

Recommendations: That the Programme Board notes the report.

Appendix Bi Hounslow engagement meeting letter 23 July 2009 Opens in a new window

Appendix Biii Sutton letter Opens in a new window

Appendix G Programme of Work September 2009 Opens in a new window

Directors Report cover and appx A 9 September 2009 Opens in a new window

Appendix G CA Programme of Work September 09 update Opens in a new window

Appendix H Delegated authority Opens in a new window

Appendix D - Directors Report - Financial Summary Opens in a new window

Appendix E - Directors Report - Future Project Development Opens in a new window

Appendix F - Directors Report - Income Statement Opens in a new window

Work Programmes

Connected London
4. Connected London general update - presentation

Connected London update Opens in a new window

5. Customer Service Transformation (WF, Havering and LBBD proposal)
Purpose: To consider a proposal from the London Boroughs of Barking and Dagenham, Havering and Waltham Forest to transform customer services in partnership. Each borough is at the position of wishing to make a step change in its customer strategy. The boroughs are seeking consultancy support to enable them to put in place a realistic spending and savings plan to be delivered over a 5 year period that will transform customer services as part of the modernisation/efficiency agenda.

Recommendation:
That the Programme Board agrees to fund the £300K proposal by the lead borough Havering.

Appendix A Opens in a new window

Customer Service Transformation Opens in a new window

6. Self Service for Council Tax and Parking (Bexley, H&F and Wandsworth
proposal)
Purpose: To consider a proposal from the London Boroughs of Bexley, Hammersmith and Fulham and Wandsworth to study the feasibility of implementing self service for Council Tax and Parking services.

Recommendations:
That the Programme Board agrees to fund the £50k proposal by the lead borough Bexley and asks the project team to report to a future meeting of the 4 Board in early 2010, potentially with a case for further funding of an implementation programme. The further funding could be in the order of £600k.

Appendix A Opens in a new window

Self service for Council Tax and Parking Opens in a new window

7. OneSAP - shared application (Barnet, Enfield, Haringey and WF proposal)
Purpose: To consider a proposal from Waltham Forest, Enfield, Barnet and Haringey to study the feasibility of combining operations of the SAP application.

Recommendations:
That the Programme Board agrees funding of £50k for this proposal to the lead borough of Waltham Forest.

Appendix A Opens in a new window

OneSAP shared application Opens in a new window

8. London Empowerment Partnership - presentation

Purpose: To receive an update on the London Empowerment Partnership, its achievement, the achievements of similar regional approaches, a vision of its future work and how it could work with Capital Ambition.

Raising the Bar

9. Performance Office Update
Purpose: To provide an update on the Performance Office and its associated work programmes. Includes Ipsos MORI Place Survey presentation.

Recommendations:
That the Programme Board notes the report.

Appendix D - LAPS Monthly Highlight Report - August 09 Opens in a new window

Performance Office update Opens in a new window

Developing Capability

10. Workforce Strategy
Purpose: In July 2008 the Capital Ambition Programme Board received and approved a three year Regional Workforce Strategy, based on the priorities agreed in the Interim Improvement and Efficiency Strategy 2008-2012. Since that time, there have been significant changes in the economic situation facing the boroughs. In response, Capital Ambition has reviewed its priorities to better support the boroughs in this new environment. It is therefore thought timely to revisit the strategy to ensure it is focused on helping the boroughs tackle their medium to longer-term workforce and people management challenges, meet demanding fiscal settlements and develop longer-term capability.

Recommendations:
The Programme Board reviews the paper. Please note this item will be discussed at the next Programme Board meeting on the 24 November 2009.

B Workforce Strategy - Revised - Consolidated Opens in a new window

A - comments from D. Myers Opens in a new window

Closing items

11. Current Issues and AOB

12. Date of the next meeting
The next meeting of the Programme Board will be held on Tuesday, 24 November 2009 at 2.30pm at the London Councils offices, 59½ Southwark Street, London SE1 0AL.

13. Items for next meeting

• Harrow closure report presentation by Tom Whiting and Mike Lockwood
• Workforce Strategy