Engaging older citizens

This research looks at how older Londoners are being involved in developing council policies and services.

The research focuses on older citizen engagement activities that go beyond consultation to capture more active forms of public engagement.

The report includes three examples - from Hammersmith and Fulham, Islington and Sutton councils - of how older citizens are being engaged.  The research finds that:

• Most councils have systems in place to support and encourage local people to engage with the council and are using a variety of means for involving older people in their activities
  
  
• Older people forums, information newsletters, user feedback surveys and voluntary and community sector representation are the most frequently used methods
  
  
• The three primary ways in which engagement partnerships are structured are the independent forum, supported groups and older citizens' panels.